Your terms and conditions are ready as a PDF file
PDF icon
Terms and conditions_Campingplads
PDF
Here is a complete and legally sound example of terms and conditions (including cancellation and stay rules) for a campsite. You can copy the text below and paste it into your website, or download the beautifully laid out PDF directly above.
Remember to adjust the marked fields in [square brackets] so that they match your specific prices, deadlines and rules.
Terms and conditions & Stay rules for [Campingplads Name]
These terms and conditions apply to all bookings, purchases and stays made at [Campingplads Name]. By making a booking or entering the campsite area, you accept the conditions below.
1. Company information
[Camping site name]
[Address]
[Postal code and city]
CVR no.: [Insert CVR]
E-mail: [Insert e-mail]
Telephone: [Insert telephone number]
2. Booking and Ordering
A booking is binding for both the guest and the campsite as soon as the reservation fee or full payment has been registered and the guest has received a written booking confirmation by e-mail.
The guest is responsible for ensuring that the information entered (name, e-mail, period, number of people) is correct when booking.
Special requests (e.g. specific pitch numbers) will be tried to be fulfilled, but cannot be guaranteed unless it is stated directly in the booking confirmation.
3. Prices and Payment
All prices on the website and in the booking system are stated in Danish kroner (DKK) and include 25% VAT, unless otherwise specifically stated.
Payment terms: When booking online, [e.g. 100% of the stay is paid immediately / or a deposit of 25%. The remaining amount is settled no later than [e.g. 14 days before arrival / or upon arrival].
Fees and consumption: Environmental taxes, electricity consumption and any final cleaning of cabins are settled according to applicable rates, as described when booking. Electricity is settled either as a fixed daily price or by meter ([Insert price per kWh]).
Payment methods: We accept common payment cards (Dankort, Visa, Mastercard) and [e.g. MobilePay].
4. Cancellation and Change of Booking
Cancellation must always be made in writing via email to [Insert email]. The following rules apply to cancellation, unless a separate cancellation protection has been purchased:
More than 30 days before arrival: The amount paid is refunded, however an administration fee of [e.g. DKK 200 is deducted].
Between 30 and 14 days before arrival: [e.g. 50%] of the total price of the stay is refunded.
Less than 14 days before arrival: No refund of the amount paid.
Shortening of stay during the stay: If you choose to travel before the end of the booked period, there will be no refund for the remaining nights.
5. Arrival and Departure
Campsites (Own caravan/tent): Arrival from .. Departure and vacating the site must be no later than . on the day of departure.
Cabins and rental units: Arrival from .. Departure must be no later than . [10:00 / 11:00] for cleaning purposes.
Late arrival: If you arrive after .., please inform the reception, otherwise the site may be released to another party without refund.
6. Rules and Responsibilities
To ensure a pleasant stay for all guests, the site's current rules and regulations must always be observed. Violation may result in immediate expulsion without refund.
Quietness on the site: There must be complete quiet on the site during the period [23:00 to 07:00]. All driving with motor vehicles is prohibited during this period.
Dogs: Dogs are welcome, but must always be kept on a short leash and walked outside the campsite area. Any debris on the site must be removed immediately.
Vandalism and damage: The guest is liable for any damage caused to the campsite's buildings, furnishings, facilities or nature.
Campsite liability: The campsite assumes no liability for theft, damage or loss of guests' belongings (cars, caravans, tents, personal effects) located on the site. Guests are encouraged to ensure that their own contents and travel insurance covers the camping holiday.
7. Complaints
If, contrary to expectations, deficiencies or errors are found upon arrival (e.g. inadequate cleaning in a cabin or a defective power plug), this must be reported immediately to the reception so that we have the opportunity to rectify the situation immediately. Complaints after the end of the stay cannot generally be processed.
8. Force Majeure
The campsite cannot be held liable for failure to fulfil the booking if this is due to unforeseen events beyond the campsite's control (force majeure). This includes, but is not limited to: natural disasters, extreme weather conditions, war, strikes, epidemics, government restrictions or failure of external power and water supplies. In such cases, the campsite is not liable for compensation.
9. Applicable law and venue
Any dispute that may arise in connection with an agreement entered into under these terms and conditions shall be settled according to Danish law at the local Danish court.
The terms and conditions were last updated on [Insert date, e.g. 3 July 2026].
